Account Setup
How to set up your account, users and teams
Setting up your Social Sync accountSet up your account with your key organisation information, brand colours, integrations and more.
Organisation Settings
How to add your organisation info and branding
BrandingHow to complete your branding settings
How to update your organisational detailsHow to enter your organisational details into the Social Sync platform
Users
Adding users, setting permissions and creating teams
Managing users on your Social Sync accountHow to add your team as users
Two Factor Authentication (2FA)How to enable 2FA for extra account security
Integrations
Connect Social Sync to Facebook and other 3rd party applications
Connect Meta's fundraiser creation and charity reporting toolsIntegrate Social Sync with Facebook and Instagram
Connect Stripe to Social SyncThis will allow you to receive donations via our branded fundraising pages
Selling Tickets with Social Sync: VAT, Sales Tax, and Stripe Tax ExplainedSelling tickets through Social Sync? This guide explains how taxes apply and whether Stripe Tax is right for you.
🌍 Selling Tickets: Tax Responsibilities by RegionCheck your tax responsibilities based on the region your organisation operates in.
Connect JustGiving to Social SyncIntegrate your Social Sync account with JustGiving to create fundraisers and manage donations
Email Integration SetupFollow these steps to enable the sending of emails from your Social Sync account
Setting up your SMS integration on Social Sync