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Managing users on your Social Sync account
Managing users on your Social Sync account

How to add your team as users

Gareth Jones avatar
Written by Gareth Jones
Updated over 4 months ago

Add Your Social Sync Users

In your 'Settings' view you will find 'Users' in the menu tabs displayed left to right across your screen and once selected you can add new people, assign a role and set up two factor authentication (2FA) for extra security and peace of mind at the log on stage.


Click on 'Add User'

The following box will pop up for you to complete. We're adding new roles soon but for now go ahead and select 'Admin' from the drop down.

IMPORTANT: You will only be able to add users with email addresses at your company name.

Edit / Delete Users

All of your users are listed in your Settings under Users. Click on the three little dots next to each user to edit or delete them.

Choosing 'Edit' allows you to update the following fields:

  • Name.

  • Upload a profile image.

  • Role - just 'Admin' for now but watch this space!

  • Billing - this gives the user access to your subscription payment details so use accordingly.

  • Send a password reset link to the user.

  • 2FA - You can toggle this as 'Enabled' or 'Inactive' and we recommend that this is enabled for all users to protect your account and data. Check this article on this security measure for more info and guidance.

Choosing 'Delete' allows you to remove a user and revoke their access.

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