Journey Builder
Personalised, multichannel behavioural supporter journeys
8 articles
Journey Builder User Guides
Guides for getting started with supporter journeys
Journey Builder Tools
Core tools for building smarter, more personalised supporter journeys.
- Journey TriggersHow to put the right supporters on the right journey at the right time
- Merge FieldsPersonalise supporter experiences with real-time data and powerful one-click calls to action
- Delay NodesControl when supporters move to the next step in a pathway
- Condition NodesDeliver different supporter journeys based on behaviour, data and timing
- Quick Action NodesAutomate record updates and pathway transitions as supporter behaviour changes
- Split Test NodesRun tests, learn what works and continuously improve your supporter journeys
Tasks
Create manual stewardship actions that flow directly into the Task Centre
