👩💻 At a Glance
Add, remove and manage the people who have access to your organisation's Social Sync account.
Overview
The overview will display a row for each user. The row will include:
Name – The user’s name.
Email – The user’s email address.
Role – Admin is the only role currently enabled.
Billing – A green tick means the user has access to your subscription payment details.
Last Active At – This information isn’t currently available and will display as “Unknown”.
2FA – “Enabled” means the user has set up two-factor authentication.
Status – Users who haven’t yet activated their invite request will display as “Pending”.
You can use the search bar to search for users by name.
To display more users at one time, click "List Size: 10" and select the number of users you'd like to display per page.
Invite New User
To invite a new user, click the "Invite New User" button at the top right of the screen.
In the pop up window you'll be promoted to provide:
Name – The name of the user.
Role – The user's access restrictions, currently limited to Admin for all users.
Email – Only email addresses that use your organisation's domain can be invited.
One you're happy with the information provided, click "Add User". The user will then receive an invite request to the email address provided.
Edit or delete a user
Click the three vertical lines at the end of the row (next to Status) for the user you want to make changes to.
Edit – Once a user has created, it's possible to update their profile if required. You can edit:
Profile photo – You have the option to upload a photo.
Name – The name of the user.
Role – The user's access restrictions, currently limited to Admin for all users.
Email – The user's email address. This is the email address used to log in.
You also have the option to send a password reset link. Clicking "Send password reset link" will send a reset password link to the user's email address.
Delete – If you want to remove access for a user, click Delete. Deleting a user means they will no longer be able to access your organisation's Social Sync account.