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How to export campaign data

Export data as a CSV file directly from a Social Sync campaign.

👩‍💻 At a Glance

Campaign dashboards provide an overview of your key campaign metrics. For further analysis, you may want to export your campaign data as a CSV file.
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You can export all campaign data or a filtered subset of the data based on data table filtering options.

If you are wanting to bulk export data from a range of campaigns, you will need to do this via the Reports area in the Data Centre. For guidance, take a look at Reporting.


Choosing what data to export


First you need to decide what data you need to export. The tabs you can export campaign data from include:

  • Supporters

  • Orders

  • Journeys

  • Transactions

In most cases the tabs of the campaign dashboard will give you a clear idea of the type of data available in each file, however for a comprehensive view of the data included with each file type, please see our comprehensive export specifications.
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Exporting data



To export data from within a campaign:

  1. Click into the relevant campaign.
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  2. Select the tab you want to export from – Supporters, Orders, Journeys or Transactions.
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  3. Click the Export button.
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  4. Select All or Filtered:

    1. All – All records in the tab.

    2. Filtered – The filtered selection of records in the tab. Filtered will only be clickable when a filter has been applied to the selection via the Filter button to the left of Export.
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  5. A confirmation modal will appear saying the export is in progress.
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  6. Once the file is ready, you can download the export from the Report History table in the Reports area in the Data Centre.
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    Depending on the size of the export requested, it may take some time to complete. In the meantime you can continue navigating the app as normal.
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Downloading your exported data


All export requests are run on a queue based system and will be sent to the Report History table in the Reports area in the Data Centre.
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Within the Report History table, you will be able to download the individual files and see a log of all requested exports, along with additional data on their status, date of export and who requested the export.

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