👩💻 At a Glance
You can manually import fundraiser and donor data from JustGiving using an API import. This process ensures that any organic fundraisers created outside of Social Sync are visible within the platform.
To check if your data ingestion is up to date for JutsGiving, click the calendar button in the JustGiving card.
Did you know you can enable nightly imports for JustGiving? Enabling nightly imports means you don't have to manually import organic JustGiving fundraisers, instead they'll be automatically be uploaded to Social Sync each night.
Import using the JustGiving API
To manually import JustGiving fundraiser and donor data to Social Sync using the JustGiving API:
Click "Import" – In Platform Imports section, click on the "Import" button next to JustGiving.
Click "API Import" – In the slide over that pops out, select API Import.
Select JustGiving account – Select the correct JustGiving account from the dropdown.
Select date range – Manually select the date range or click a predetermined date range offered by Social Sync.
Click "Continue" – Once the JustGiving account and date range have been selected, click "Continue" to retrieve fundraiser and donation records.
Upload successful – The page will say "Upload Successful" and you'll be prompted to exit.
Import History table – Your import will display in the Import History Table. The status column will state whether the import is processing, complete or an error occurred. To view a breakdown of the import, click on the three vertical dots next to import and then click Inspect.
JustGiving calendar
Click the calendar button in the JustGiving card, select a date and a breakdown containing transactions, fundraisers and revenue will display.
Imported data is broken down by:
Transactions – The number of donations made.
Fundraisers – The number of fundraisers created.
Revenue – The donation total.
Each date in the calendar is colour coded:
Green – Transactions recorded.
Amber – Fundraising pages recorded but no transactions.
Grey – No data available.
Nightly imports for JustGiving
If nightly imports are enabled for a platform, a green "Automated Imports Enabled" badge will be visible on the platform card in the Platform Imports section.
If nightly imports are not enabled for a platform a yellow "EnabledAutomated Imports" badge will be visible instead.
To manually enable nightly imports:
Click "Enabled Automated Imports" – In Platform Imports section, click on the "Enabled Automated Imports" badge on the platform card.
Turn on the "Automated nightly imports" switch – In the slideover that appears, click the grey switch next to "Automated nightly imports" to make it green. A green switch indicates that automated nightly imports have been enabled.
Close the slide over – Once the "Automated nightly imports" switch becomes green, the automated imports status badge will update to green "Automated Imports Enabled" in the platform card.