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Transactions Export v3.0

Donations, ticket sales, refunds, and recurring donations

Updated over a week ago

Version: 3.0 - effective from: 07/04/2026

Column

Column Name

Type

Column Description

A

Transaction ID

Number

Unique Social Sync transaction line item ID

B

Created On

Datetime

Date + time transaction was made. ISO format: YYYY-MM-DD HH:MM

C

Type

Single select

Transaction type; Donation, Product, Offline, Matched, Refund, Chargeback, Chargeback reversal

D

Status

Single select

Transaction status: Pending, Successful, Refunded,
Pledged, Pledge Received

E

Sender Currency

Short text

The native currency of the transaction. ISO currency code (ISO 4217)

F

Sender Currency Amount

Number

The amount of the transaction in the sender's currency

G

Currency

Short text

Localised (payout) currency of the transaction. ISO currency code (ISO 4217)

H

Gross Amount

Number

The amount of the transaction in the payout currency before any adjustments. NOTE: Foreign currency transactions are estimated based on a daily rate which may differ slightly from payout amounts due to fluctuations in exchange rates and time of conversion.

I

Platform

Single select

Transaction source platform: Social Sync, Facebook, Instagram, JustGiving, GoFundMe

J

Category

Single select

The transaction category relates to our billing model. Transactions are categorised as: Managed, Assisted, Organic

K

Platform ID

Number

Unique source platform transaction ID. E.g. Facebook's "Payment ID". For Social Sync transactions this will be a checkout session ID which can be used to identify products (i.e. Tickets and Items) purchased in the same transaction

L

Platform Reference

Short text

Additional info for attributing donations across platforms, e.g. JustGiving

M

Platform Fee

Number

The fee applied by the platform. e.g. Registration fees for Social Sync ticket sales

N

Charge Date

Date

This corresponds directly to the “Charge date” (column K) in the Meta donation report for Facebook and Instagram donations. Provided in Pacific Standard Time (UTC-8), this data point is used by Meta as the basis for its daily reporting, so we include it to simplify reconciliation of Meta income with Social Sync. Non-Meta transactions will show the date of the transaction in local time to align with column B. Format: YYYY-MM-DD

O

Product ID

Number

The purchasable product ID, where transaction type = "Product" in column C.

P

Product Type

Single select

Available values: Item, Ticket and Ticket Group

Q

Product Name

Short text

The name of the product sold, i.e. the item, ticket, or ticket group name Refer to previous column.

R

Discount Code

Short text

The discount code applied to this transaction. Only applies where transaction type = "Product" in column C

S

Discount Amount

Number

The discount value applied to this transaction. Shows as a positive value.

T

Processor

Single select

Payment processor; Social Sync, JustGiving or PayPal Giving Fund (for Facebook, Instagram and GoFundMe transactions). Matched and Offline donation will be Offline.

U

Processor ID

Number

Unique payment processor (e.g. Paypal Giving Fund) transaction ID. Social Sync transactions do not have a separate Processor ID

V

Processor Reference

Short text

Additional info for identifying transactions across platforms. Mainly used by Paypal Giving Fund.

W

Payment Method

Single Select

The payment method used: Card, Pending, Link, Pay by bank, Google pay, Apple pay, PayPal

X

Net Amount

Number

The gross amount of this transaction, minus discounts, platform and processor fees. Excludes Gift Aid

Y

Gift Aid

Boolean

Transaction Gift Aid status: True, False

Z

Gift Aid Declaration

Long text

Gift Aid declaration associated with transaction. Customisable text

AA

Gift Aid Amount

Number

Sum of Gift Aid

AB

Gift Aid Status

Single select

Status of Gift Aid payment; None, Pending, Approved, Rejected

AC

Payout ID

Number

For Social Sync transactions only. The unique ID of the weekly Payout containing this transaction

AD

Payout Date

Datetime

Date + time payout was made. ISO format: YYYY-MM-DD HH:MM

AE

Payout Status

Single select

Social Sync transaction payout status: Processed, Pending, Held

AF

Recurring ID

Number

The ID of the recurring transaction. Used for identifying recurring transactions

AG

Recurring Type

Single select

The type of recurring transaction: Subscription, Direct Debit

AH

Recurring Created On

Datetime

Date + time recurring donation was first created. ISO format: YYYY-MM-DD HH:MM

AI

Anonymous

Boolean

Was the donation made anonymously? True, False. Donor data will still be collected, but not displayed to the public

AJ

Display Name

Short text

The name left by the donor

AK

Message

Long text

Message sent with transaction

AL

Supporter ID

Number

Unique Social Sync supporter ID of transaction owner, i.e. the donor, ticket buyer

AM

External ID

Short text

Unique external supporter ID (of transaction owner)

AN

Title

Single select

Supporter title: Mr, Mrs, Miss, Ms, Mx, Master, Dr

AO

First Name

Short text

Supporter first name

AP

Last Name

Short text

Supporter last name

AQ

Email

Email

Supporter email

AR

Phone

Number

Supporter phone number

AS

Address Line 1

Short text

Primary address line 1

AT

Address Line 2

Short text

Primary address line 2

AU

City

Short text

Primary address city

AV

County

Short text

Primary address county

AW

Post Code

Short text

Primary address post code

AX

Country

Short text

Primary address country

AY

Email Consent

Boolean

Email marketing consent status: True, False

AZ

Email Statement

Long text

Statement associated with Email consent status

BA

Email Consent Date Time

Datetime

Date/time consent status was updated. ISO format YYYY:MM:DD HH:MM

BB

SMS Consent

Boolean

SMS marketing consent status: True, False

BC

SMS Statement

Long text

Statement associated with SMS consent status

BD

SMS Consent Date Time

Datetime

Date/time consent status was updated. ISO format: YYYY-MM-DD HH:MM

BE

WhatsApp Consent

Boolean

WhatsApp marketing consent status: True, False

BF

WhatsApp Statement

Long text

Statement associated with WhatsApp consent status

BG

WhatsApp Consent Date Time

Datetime

Date/time consent status was updated. ISO format: YYYY-MM-DD HH:MM

BH

Phone Consent

Boolean

Phone marketing consent status: True, False

BI

Phone Statement

Long text

Statement associated with phone consent status

BJ

Phone Consent Date Time

Datetime

Date/time consent status was updated. ISO format: YYYY-MM-DD HH:MM

BK

Post Consent

Boolean

Post marketing consent status: True, False

BL

Post Statement

Long text

Statement associated with post consent status

BM

Post Consent Date Time

Datetime

Date/time consent status was updated. ISO format: YYYY-MM-DD HH:MM

BN

Linked Record ID

Number

The ID of the linked record. May be a Fundraiser ID, a Team ID, or a Registration ID depending on the type of transaction. Refer to previous column.

BO

Linked Record Type

Single select

Denotes the type of record the transaction was made to. For a regular "Donation" this will be a "Fundraiser", however a donation can also be made to a "Team".
A "Product" sale will be linked to the "Registration" of the purchaser.

BP

Linked Record ID

Number

The ID of the linked record. May be a Fundraiser ID, a Team ID, or a Registration ID depending on the type of transaction. Refer to previous column.

BQ

Linked Record Title

Long text

The title of the fundraiser page or team page the donation was made to. Ticket/Item purchases will have no value here

BR

Linked Record URL

URL

The URL of the linked fundraiser page or team page. Tickets/Item purchases will have no value here

BS

Linked Supporter ID

Number

The supporter ID of the linked record

BT

Linked External ID

Number

The external ID (where available) of the linked supporter record

BU

Linked First Name

Short text

First name of the linked supporter

BV

Linked Last Name

Short text

Last name of the linked supporter

BW

Linked Email

Email

Email of the linked supporter

BX

Event ID

Number

Unique Social Sync event ID

BY

Event Type

Single select

The type of event: Standard for regular fundraising campaigns. Third party events will typically be divided into Own Place or Charity Place. DIY Social Sync fundraisers and organic fundraisers imported from other platforms will be classed as Supporter Created

BZ

Event Activity

Single select

Social Sync event activity type. Numerous options available, e.g. Walk, Run, Marathon, Swim, etc...

CA

Event Title

Long text

Editable event title

CB

Event Code

Short text

Editable internal code

CC

Campaign ID

Number

Unique Social Sync campaign ID

CD

Campaign Type

Single select

Social Sync campaign type: Fundraising, Programme, DIY

CE

Campaign Title

Long text

Editable campaign title

CF

Campaign Code

Short text

Editable internal code

CG

Source ID

Number

Donation form version ID or Flow ID.

CH

Source Type

Single select

Creation source type: Donation Form for "Managed" donations (refer to column C and K). Flow or Form for "Products"

CI

Source Title

Long text

Creation Source title, where available

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