Welcome to your Social Sync fundraising page! A powerful tool created to help your supporters reach more donors, build stronger connections, and amplify your impact.
Getting started: Logging into your Social Sync fundraising page
To begin using the new Social Sync fundraising page, you first need to log in.
Logging in with Email
Select Sign in with Email on the login screen.
A one-time login link will be sent to your supporter’s email address, which is registered with your campaign.
This email will include your organisation’s branding to help them recognise it quickly. When they click the link, they will be logged in to their fundraising page right away!
Making a donation: Choose your preferred way to give!
Donors can select from multiple donation options, giving them the flexibility to support your fundraiser in the way that feels most comfortable for them.
Donate directly via Social Sync
Donors can simply click the Donate button in the top right corner to make an instant contribution via the Social Sync page. It’s quick, straightforward, and keeps them right on your campaign’s page.
Important note: Upon checkout, donors have the option to leave a tip to Social Sync if they wish. This allows Social Sync to continue developing and supporting charities, so that they can maximise their impact.
2. Donate on another platform
You can also chose to set up a linked fundraising page on Facebook, JustGiving or GoFundMe directly from your Social Sync page (if the charity has chosen to enable this feature)!
Donors can then choose to support your fundraiser through their favourite platforms.
Each platform icon features a Visit Page button, allowing donors to give on the site they trust most.
Personalising the Social Sync fundraising page
Customising a fundraising page is quick and easy, allowing you to make it truly personal. Adding images and a compelling story helps attract potential donors..
Edit the banner image
Changing the banner is simple—just click Edit Cover Photo and upload an image that captures the campaign’s spirit. This visual impact makes the page more engaging.
2. Edit the profile image
To update the profile image, you can click the camera icon on the profile photo area. A personal photo adds authenticity and lets donors see the face behind the fundraiser.
3. Edit the story
Adding context to My Story is a powerful way for you to share why you're getting involved. Clicking the pencil icon next to My Story allows you to explain your connection to the campaign, adding meaningful context that can inspire others to donate. You also have the option to change the style of your text and portray emotion with the use of emojis!
Logging activity and tracking progress
You can easily keep track of your activity and show your progress. By logging your achievements, you provide updates that appear prominently on your page—encouraging donors to stay engaged.
Log Activity
To log activity, you can simply click Log Activity underneath your profile picture. Here, you can input the miles completed and date and time of each activity, providing a clear record of your progress.
2. Visibility of Activity
Each update appears in two places:
Directly on your feed, visible as soon as someone visits your fundraising page.
In the Activity tab at the top of the page, where all logged activities are compiled for easy viewing.
3. Editing and Deleting Entries
If needed, you can edit or delete any logged activity to keep your progress accurate and up to date.
This feature not only helps you stay accountable to your goals but also keeps your supporters and donors engaged along the journey!
Managing and sharing your fundraising pages
Social Sync fundraising page makes it easier than ever for you to share your campaign across multiple channels and manage your fundraising pages—all from one place.
Share your Social Sync fundraiser
You can quickly spread the word by sharing your Social Sync page through Facebook, Email, WhatsApp, LinkedIn, and X. You can also copy the link directly and share it anywhere you like. To access these options, you just need to click the Share button in the top right corner of your page.Share platform-specific fundraising pages
If you're using Facebook, JustGiving, or GoFundMe, sharing these fundraisers directly from your Social Sync page is easy. By clicking the three small dots next to each platform icon, you can select Share to instantly post your chosen fundraiser.Additional options for managing pages
The three dots menu also allows you to Visit Page or Hide a specific fundraiser from public view. This flexibility is ideal for anyone choosing to focus their efforts on select platforms.Centralised donation tracking across platforms
The Social Sync page automatically pulls in donation data from all linked fundraising platforms, displaying these contributions in the Feed and Donations tab. This centralised view gives you a complete picture of your campaign’s progress, making it easier to celebrate milestones and recognise all contributions.
NOTE: We take privacy very seriously at Social Sync, and so we will not display the names of donors who have donated via platforms other than Social Sync on the Feed and Donations tab. Donors who donate via Social Sync will also have the opportunity to protect their identity by hiding their name.
With these streamlined sharing options, the experience becomes even more personalised, allowing you to promote your campaigns in ways that suit you best.
We hope this guide has helped you explore the exciting features of the Social Sync fundraising page. We hope that this intuitive and centralised platform helps enhance your fundraising experience and foster deeper connections with your donors.











