Our JustGiving integration allows you to easily create multi-platform fundraising campaigns, combining the power of JustGiving with the flexibility and insights of SocialSync.
This integration saves your team time by automating the creation of JustGiving pages via Social Sync registration forms.
Supporter's fundraising progress on JustGiving will also be synced back to Social Sync every 24 hours via a nightly automated import.
Prerequisites:
1. You need to make sure that you have integrated your JustGiving account with Social Sync. If you're not sure how to do this, simply follow our two-step process here.
2. You will make need to make sure the JustGiving event you want to connect to has been "listed" on JustGiving. The listing process differs based on whether it s a public/third party event (e.g. Pairs Marathon) or one of your own events (e.g. a virtual challenge). This JustGiving help article has more info on how to list the event on your account.
Connecting JustGiving to your campaign
Once the steps above are complete, head to your chosen campaign and click on the 'edit' button at the top of your screen.
In the settings area, just go to the JustGiving tab, activate the toggle at the top of the page and then fill in the fields to set your JustGiving specific settings (title, target, description, etc)
The keep part here is the event dropdown. Provided your event is listed in your JustGiving account your event should appear here to connect. If it doesn't then please reach out to our supporter team via the in-app support widget.
Don't forget to save your changes when you're done.
Connecting your Social Sync campaign to a JustGiving campaign page
You can also link your JustGiving event to a campaign page on JustGiving, see here for more info. This is an optional step and is not required.
To connect to the campaign page simply grab the final part of the url of your JustGiving campaign page, like so:
Then simply paste it into the field provided in Social Sync and press the connect button.
If the JustGiving campaign is detected correctly then a green checkmark should appear and the connect button will update to a disconnect button. You can disconnect the campaign again at any time to break the connection
What does the supporter experience look like?
Our campaign registration forms can create fundraisers on JustGiving for your supporters. However the supporter will still need to "claim" their JustGiving fundraising page by logging into their JustGiving account or creating a new one. This process will then move the fundraising page from JustGiving's default account (where the fundraisers' name on the page is shown as "Just Giving") to the supporter's own account with their own name shown on the page.
Links to claim the page will be provided on our registration form Success page, but can also be added to follow up messages sent via Pathway Builder in case the supporter doesn't claim it immediately.
Guide
Learn how to use our Pathway Builder by reading through our Pathway Builder guide.



